raja11 Privacy Policy – How We Protect Your Data
This page explains how raja11 collects, uses, stores, and protects the personal data of its users. We are committed to safeguarding every user's privacy with high security standards and full transparency in every aspect of data management.
Data We Collect
When you register and use raja11 services, we collect several categories of data to ensure the service runs properly and securely. The following are the types of data that may be collected:
Full name, email address, active phone number, date of birth, and the username you register when creating an account. This data is used for identity verification and account security.
Local bank account numbers (BCA, BRI, Mandiri) or digital wallet information (OVO, Dana) that you use for deposit and withdrawal transactions in Indonesian Rupiah (IDR). Payment data is used solely for transaction purposes.
Device type, operating system, browser type, IP address, and your device's time zone. This data is collected automatically for security purposes, fraud detection, and platform performance improvement.
Activity history on the platform including pages visited, games played, bets placed, and session duration. This data helps us understand user needs and continuously improve our service.
How Your Data Is Used
raja11 only uses user data for legitimate and transparent purposes. We do not sell or rent your personal data to third parties for commercial interests. The following are the primary purposes for which data is used:
- Account verification and security: Ensuring that every registered account belongs to a legitimate user and preventing misuse.
- Transaction processing: Processing deposits and fund withdrawals in IDR accurately and on time according to the selected payment method.
- Service improvement: Analyzing platform usage patterns to identify areas for improvement and deliver more relevant features.
- Communication and notifications: Sending important information related to your account, transactions, promotions, or policy changes through the channels you have agreed to.
- Fraud prevention: Detecting and preventing suspicious activity that could harm users or the platform.
- Legal compliance: Fulfilling applicable legal obligations in accordance with relevant laws and regulations.
Cookies and Tracking Technologies
raja11 uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small files stored on your device when you visit the website, allowing the system to remember your preferences and login session.
There are several types of cookies used: session cookies (deleted when the browser is closed), persistent cookies (stored longer to remember your preferences), and analytics cookies (to understand how users interact with the platform). We do not use third-party cookies for external advertising purposes.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged into your account or access specific features.
Data Storage and Security
All raja11 user data is stored on servers protected with high-level encryption. The connection between your device and our servers uses SSL/TLS protocols, ensuring that transmitted data cannot be read by unauthorized parties along the communication path.
Access to user data within our systems is restricted to staff who require it to carry out legitimate operational duties. All access is logged and periodically monitored to ensure there is no internal misuse.
Sensitive payment data such as bank account numbers is not permanently stored in the system after a transaction has been processed. We regularly evaluate our security systems to ensure data protection standards remain up to date with the evolving cybersecurity threat landscape.
Sharing Data with Third Parties
raja11 does not sell, rent, or trade users' personal data with third parties for commercial purposes. However, in certain situations, we may share data with trusted parties within a very limited scope:
Required transaction information is provided to local banks and digital wallet providers to process deposits and withdrawals in IDR.
Certain data may be shared with cybersecurity service providers who help us detect and prevent fraud and illegal activity.
If required by law or a valid court order in Indonesia, we may disclose requested data to the relevant authorities.
User Rights Over Personal Data
As a raja11 user, you have full rights over the personal data stored in our systems. These rights include:
- Right of Access: You have the right to request a copy of the personal data we hold about you. This request can be submitted through official support channels and will be processed within a reasonable timeframe.
- Right to Correction: If any data is inaccurate or out of date, you have the right to request an update or correction through the account settings page or by contacting the support team.
- Right of Erasure: Under certain conditions, you may request the deletion of your personal data from our systems. Deletion requests will be processed in accordance with applicable legal obligations, and some data may need to be retained for compliance purposes.
- Right to Restriction of Processing: You may request that we restrict how your data is used under certain conditions, for example when you are disputing the accuracy of your data.
- Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format if needed for personal purposes.
To exercise any of the rights above, contact our team at the support email address: [email protected]. All requests will be responded to within a reasonable timeframe in line with our operational capacity.
Privacy Policy Changes
raja11 reserves the right to update this privacy policy from time to time in response to operational, technological, or legal regulatory changes. Any significant changes will be communicated to users via a notification on the platform or through their registered email address.
We recommend that users check this page periodically to stay informed of the latest version of the privacy policy in effect. The date of the most recent update will always be displayed at the bottom of this page for your reference.
By continuing to use raja11 services after a policy change has been published, users are considered to have read and agreed to the updated terms.
Have a Question About Your Privacy?
If you have any questions or concerns regarding how we manage your personal data, do not hesitate to contact the raja11 support team. We are ready to assist with clear and precise explanations.
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